Apple has announced a service programme for the iPhone 12 and iPhone 12 Pro to ensure that there are no sound issues

Apple has announced a service program for the iPhone 12 and iPhone 12 Pro to ensure that there are no sound issues

Apple has launched an iPhone 12 and iPhone 12 Pro service program for anyone having sound problems with their smartphones. During calls that Apple has now acknowledged, users reported difficulties with the speaker in their iPhone 12 series phones. According to Apple, this issue may affect only iPhone 12 and iPhone 12 Pro units made between October 2020 and April 2021. This is the first iPhone 12 series servicing program that came out in October.

For the 'iPhone 12 and iPhone 12 Pro Service Program 'No Sound Issues', the support website was built by Apple. If you have problems with your speakers, your devices can be serviced for free. Apple claims that these devices have been developed between October 2020 and April 2021 and just the iPhone 12 and the iPhone 12 Pro model. The iPhone 12 mini or iPhone 12 Pro max is not supported by this program. For two years following the first retail sale, the program covers affected iPhone 12 or iPhone 12 Pro units.

According to Apple, the problem could be caused by a component on the receiver module failing. That's almost everything Apple's got to say. “Apple has found that a very small number of iPhone 12 and iPhone 12 Pro devices may encounter sound issues,” according to the program page. "If you do not transmit sound from the recipient when making or receiving calls your iPhone 12 or iPhone 12 Pro may be eligible for service," she continues.

In the case of affected iPhone 12 and iPhone 12 Pro owners, they may seek the Authorized Service Provider or Apple or organize a mail-in service through the Apple Repair Center by scheduled appointment at the Retail Store. Apple recommends backing up your iPhone before repairing it and adds that any damage to the phone, such as a cracked screen or other issues that could prevent the repair from being completed, must be rectified first.

This is a global Apple program that does not extend the iPhone 12 or iPhone 12 Pro's basic warranty coverage. The company also specifies that it reserves the right to limit or prohibit repair to the country or region where the product was purchased.